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Error Message Is Displayed In The Firefox Pop Up And User Is Not Able To View It In A Single Go (Doc ID 2576988.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version


Following are the Steps to Recreate(Scenario 1) -

1.In Firefox browser login to CCB application.
2.Navigate to Add Adjustment UI
3.Click on Generate button
4.Click on Calculate button

Actual Result: Error message is displayed in the pop up and user is not able to view it in a single go

Expected Result:User should be able to view the error message completely ,irrespective of the size of the pop up and browser

Following are the Steps to Recreate(Scenario 2) -

1.In Firefox browser login to CCB application.
2.Navigate to Field Activity UI
3.Remove one of the required fields
4.Click on Cancel button
5.On pop up window,Select a cancel reason and click OK

Actual Result: Error message is displayed is behind the pop up window and user has to move the pop up in other to see the message.

Expected Result:User should be able to view the error message completely without have to move the pop up

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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