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Importing The Exported Excel Back To P6 Professional Fails With Error "The User Preferences used to create this Excel file could not be found. Importing this file could corrupt your data. " (Doc ID 2577526.1)

Last updated on AUGUST 19, 2019

Applies to:

Primavera P6 Professional Project Management - Version 18.8 to 18.8.10.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

When attempting to import the Excel file which is exported from P6,
the following error occurs.

ERROR
-----------------------
"The User Preferences used to create this Excel file could not be found. Importing this file could corrupt your data. Please refer to Primavera Help for more information about Importing data from Excel. Are you sure that you want to continue?"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export project data in Excel from P6.
2. Import the exported Excel file directly to P6.
3. Above message is displayed on the file selection screen at Import.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Excel file to P6.

Cause

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In this Document
Symptoms
Cause
Solution
References


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