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Event Code ORAEO-3315-7 Is Received at Random When Working in the P6 Professional Application. (Doc ID 2577639.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.3.0 and later
Information in this document applies to any platform.

Symptoms

When working in the P6 Professional application, crashes and random errors occur throughout the day:

ERROR
TDBXError
Event Code: ORAEO-3315-7
Description: ORA-03113: end of file on communication channel

STEPS
The issue can be reproduced at will with the following steps:

1. Observe the reported error occurs randomly when working in the P6 Professional application

 

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, the user cannot consistently work within the application.

Cause

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In this Document
Symptoms
Cause
Solution
References


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