Issue With BrmGateway To Cm Connection And Processing Of Queued Messages
(Doc ID 2578513.1)
Last updated on AUGUST 23, 2019
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.8.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.0.8.0 version, Diameter Gateway in production
ACTUAL BEHAVIOR
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After restart of brmGateway process its not processing the pile up messages from JMS queue.
EXPECTED BEHAVIOR
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brmGateway should process all the pending message in JMS queue.
STEPS
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The issue can be reproduced at will with the following steps:
1) cm got restarted around 9 AM
2) After cm restart brmgateway loses connection with cm and messages pile up in JMS queue like life cycle status changes and etc.
3) Restart brmgateway to re-establish the connection on 13.25
4) After restart old queued messages does not get processed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |