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The SOHdrMod Messages Sent to SIM Do Not Have <STATUSCODE> Tag Even If RMS Is Sending It (Doc ID 2579507.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Oracle Retail Integration Bus - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When an allocation is closed in Oracle Retail Merchandising System (RMS), a SOHdrMod message is sent to Oracle Retail Store Inventory Management (SIM) but it fails to be processed in the MPS_STAGED_MESSAGE table due to a Null Pointer Exception Error.



Steps to Reproduce:

1. From RMS, Close an Allocation (i.e. status='C' in ALLOC_HEADER table in RMS).
2. Notice that the SOHdrMod message sent to SIM does not have "STATUSCODE" tag.
3. The SOHdrMod message fails in MPS_STAGED_MESSAGE table with the above mentioned error.

Changes

 

Cause

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