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Windows 10 MWM Application Fails To Login (Doc ID 2580247.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After downloading the MWM Windows 10 store app, the application will not login. Users are able to get past the first login screen which asks for the MDT URL. On the second page, after entering a valid MDT Tag and user credentials, the application just stalls and spins. Users are not allowed to move forward.

When trying the same thing on an IOS device. Users are getting MCP Version of MDT (230200.0) is not compatible with the server's MCP Version (230300.0).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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