Windows 10 MWM Application Fails To Login
(Doc ID 2580247.1)
Last updated on JUNE 04, 2024
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and laterOracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Information in this document applies to any platform.
Symptoms
After downloading the MWM Windows 10 store app, the application will not login. Users are able to get past the first login screen which asks for the MDT URL. On the second page, after entering a valid MDT Tag and user credentials, the application just stalls and spins. Users are not allowed to move forward.
When trying the same thing on an IOS device. Users are getting MCP Version of MDT (230200.0) is not compatible with the server's MCP Version (230300.0).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |