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In RMB v2701 Bill Generation Reinitiates CANCELLED Bill Segments when Start Date is Modified in Billable Charge (Doc ID 2581456.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.7.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.7.0.1.0, BILL GENERATION ISSUE with CANCELLED BC.

ACTUAL BEHAVIOR
---------------------------
Once Billing Batch is run, it re-initiates CANCELLED BILL SEGMENT when START DATE of BILLABLE CHARGE is different.
These previous quarter bill segments before billable charge start date was never generated in v2401.

EXPECTED BEHAVIOR
--------------------------------
Previous quarter should not be re-generated during billing considering billable charge start date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Bill Generation Batch with some cancelled Bill Segment
2. Change Billable Charge State Date (here users are following incorrect process since 2016 - instead of creating new billable charge for cancelled bill segment, they modify Billable Charge State Date)
3. Run Bill Generation Batch

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate Billing with Cancelled Bill Segments for a specific period.

Cause

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In this Document
Symptoms
Cause
Solution
References


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