Customer Pricing Group Not Triggered With Discount Rules
(Doc ID 2582680.1)
Last updated on SEPTEMBER 03, 2019
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
In Oracle Retail Point of Service (RPOS), the pricing engine does not trigger the discount rule in a commerce anywhere setup when customer pricing group is used.
Steps to Reproduce:
a. Customer.xml is setup for CustomerID = X with pricing group = 2
b. Items 1234 and 4321 are associated to classificationID = PRCGP2
1. Import the following PricingExtract.xml into BO
2. On POS, enter item 1234 and 4321
3. Link customer X to transaction
Discount rule not triggered.
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