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Customer Pricing Group Not Triggered With Discount Rules (Doc ID 2582680.1)

Last updated on SEPTEMBER 03, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (RPOS), the pricing engine does not trigger the discount rule in a commerce anywhere setup when customer pricing group is used.

Steps to Reproduce:

Pre-Requisities:

a. Customer.xml is setup for CustomerID = X with pricing group = 2
b. Items 1234 and 4321 are associated to classificationID = PRCGP2

1. Import the following PricingExtract.xml into BO



2. On POS, enter item 1234 and 4321
3. Link customer X to transaction

Discount rule not triggered.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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