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Unable To Open CRF In RDC Test Mode (Doc ID 2583351.1)

Last updated on AUGUST 30, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 5.1.0 and later
Information in this document applies to any platform.

Symptoms

Customer no able to open Adverse Event form in RDC Test Mode. Following error stacks are reported in OpaServer1-diagnostic.log:

....

oracle.pharma.rdc.de.exception.FailedOperationException: IO Exception. Unable to proceed further.
    at oracle.pharma.rdc.de.service.dps.DataProviderService.getRdciDocData(DataProviderService.java:230)
    at oracle.pharma.rdc.de.service.dps.DataProviderService.processCommand(DataProviderService.java:238)
    at oracle.pharma.rdc.de.servlet.RuntimeController.doPost(RuntimeController.java:539)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

.....

Caused by: oracle.pharma.oc.dcapi.DataCaptureEngineException: Failed to read message from Dcapi Engine:
    at oracle.pharma.oc.dcapi.impl.DcapiMessenger.receiveDataStream(DcapiMessenger.java:194)
    at oracle.pharma.oc.dcapi.impl.DcapiMessenger.sendAndReceiveDataStream(DcapiMessenger.java:306)
    at oracle.pharma.oc.dcapi.impl.DcapiSocket.generateRDciData(DcapiSocket.java:986)
    at oracle.pharma.rdc.de.service.dps.DataProviderService.getRdciDocData(DataProviderService.java:177)
    ... 30 more

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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