My Oracle Support Banner

Receiving 'The Status For All Admin Servers Must Be Active' During DB Upgrade Process To CS10 (Doc ID 2583386.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.


On : 6.3.0 SP3 version, IStream Document Manager

When attempting to upgrade from LL 971 to CS10, the following error occurs.


The status for all admin servers must be active

The issue can be reproduced at will with the following steps:
1. Following the upgrade instructions from <IStream_Document_Manager_6.3_SP3_Upgrade_Installation_Guide.pdf>.
2. Within STAGE 8: UPGRADE THE LIVELINK DMS section, Steps 15/16 mentions about the Admin Server Configuration.
3. After entering the name of the New Admin Server and selecting the Continue button, the system returns the warning message.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.