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Receiving 'The Status For All Admin Servers Must Be Active' During DB Upgrade Process To CS10 (Doc ID 2583386.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 SP3 version, IStream Document Manager

When attempting to upgrade from LL 971 to CS10, the following error occurs.

ERROR
-----------------------

The status for all admin servers must be active


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Following the upgrade instructions from <IStream_Document_Manager_6.3_SP3_Upgrade_Installation_Guide.pdf>.
2. Within STAGE 8: UPGRADE THE LIVELINK DMS section, Steps 15/16 mentions about the Admin Server Configuration.
3. After entering the name of the New Admin Server and selecting the Continue button, the system returns the warning message.

Cause

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In this Document
Symptoms
Cause
Solution


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