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Same External Writing Agent is Being Displayed Twice within the Policy Role Screen (Doc ID 2583487.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.14 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.14 version, Policy information

ACTUAL BEHAVIOR
---------------
When appempting to add a writing agent using the Find client button, the external class ExternalClientSearch is getting called and is giving a single response.
However after selecting the writing agent, there are 2 writing agents with the same namebeing displayed.
When checked the request passed to /PASJava/service/advancedSearch/addRolesSearchClient is having only one writing agent data. And only one writing agent is getting added to the DB for the specific policy.



EXPECTED BEHAVIOR
-----------------------
Only one selected writing agent should be displayed in the Policy Role screen.



STEPS
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The issue can be reproduced at will with the following steps:
1. Take any pending policy.
2. Go to policy role screen
3. Click the 'Find Client' button
4. Select Writing Agent from the role drop down.
5. Click on Search Button.
6. Once the client is displayed select the Writing agent and click on Add button.
7. In the roles agent screen same writing agent is getting displayed twice.



Cause

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In this Document
Symptoms
Cause
Solution


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