My Oracle Support Banner

AutoVue Document Converter Print Driver Install Issue on Windows 2012 R2 (Doc ID 2584316.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle AutoVue 2D Professional - Version 21.0.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

Installing AutoVue Client/Server 21.0.2 (2D Professional) on Windows 2012 R2. Notice that the AutoVue Document Converter is not installing. Also the file InstallPdfPrintDriver.exe is not found in the bin folder.

1. From a fresh Windows 2012 R2 machine install AutoVue Client/Server 21.0.2 (2D Professional).
2. Install worked fine but the InstallPdfPrintDriver.exe is not found in the bin folder.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.