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Nothing Happens With User Clicks On The Alert Hyperlink From The Dashboard. (Doc ID 2584448.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Mobile Communications Platform

ACTUAL BEHAVIOR
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Nothing happens with user clicks on the alert hyperlink from the dashboard.

When a dispatcher sees alerts on his dashboard he cannot successfully click on the hyperlink that accompanies the alert.
This hyperlink SHOULD take the user to the alert detail but instead nothing happens. If is as if the click never happens at all.
FYI. If the user clicks the checkbox icon to acknowledge the alert this seems to work.




Cause

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In this Document
Symptoms
Cause
Solution
References


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