My Oracle Support Banner

Error Trying To Generate Acknowledgment (Doc ID 2584583.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

When importing an E2B R2 file the file is loaded, but, no Acknowledgment is written to the out folder.

The following error is found in the ESM_ACK_Transmission log file:

Unable to generate the EDI Header/Footer from stored procedure ESM_PKG_NONDLP.EDI_WRAPPER


Steps to reproduce the issue:
1. Receive and Accept E2B
2. No ACK Generated in OUT folder

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.