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Error 'ORA-04042: procedure, function, package, or package body does not exist' when installing Primavera Gateway (Doc ID 2584888.1)

Last updated on SEPTEMBER 04, 2019

Applies to:

Primavera Gateway - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  17.12.0.0 version, Installation

When attempting to install Primavera Gateway, the following error occurs.

ERROR
-----------------------
Error when executing this statement: GRANT execute on ctx_ddl to <DBNAME>
ORA-04042: procedure, function, package, or package body does not exist

at oracle.as.install.engine.modules.configuration.client.ConfigAction.fail(ConfigAction.java:248)
at oracle.as.install.pgbu.screens.WLConfigAction.runShiphomeUtil(Unknown Source)
at oracle.as.install.pgbu.screens.WLConfigAction.doExecute(Unknown Source)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:405)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:108)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:284)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:260)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:185)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)
at java.lang.Thread.run(Thread.java:748)



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install,  deploy, or start Primavera Gateway.

Cause

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In this Document
Symptoms
Cause
Solution


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