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Screen Crashed On Click Of OK Button In Smoking Class Change Transaction. (Doc ID 2584916.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.11 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On click of OK Button from Smoking class Change transaction screen, exception is thrown.
Error Message : com.adminserver.utl.exception.AsExceptionUtl: Failed to generate GlobalScreen event processor.
  Failed to calculate Math Variable EffDay1 due to Null Pointer Exception.


EXPECTED BEHAVIOR
-----------------------
On click of OK, Smoking Class Change transaction should be added in the activity screen in Pending status with a Process Button.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select any policy which is in active status.
2. Navigate to Activity Screen
3. Select 'Smoking Class Change' transaction from the 'Add Activity' drop down.
4. Click 'OK '.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
A tobacco user cannot be converted to a non tobacco user.And hence not able to view the Premium changes and the disbursement being spawned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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