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PolicyScreen Removes Field Values When Changing The IssueStateCode (Doc ID 2585382.1)

Last updated on SEPTEMBER 06, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.2.15 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.15 version, General

ACTUAL BEHAVIOR
---------------
PolicyScreen removes Field Values when changing the IssueStateCode

Configuration worked in V10. It's failing in V11. Policy is created via AsFile with some PolicyFields input. User changes the IssueStateCode and the fields disappear from the screen.

EXPECTED BEHAVIOR
-----------------------
In V10, changing the IssueStateCode on the PolicyScreen did not eliminate the fields to the user.
In V11, changing the IssueStateCode on the PolicyScreen removes the fields. These fields are configured with a Calculated element with a Force attribute. The SQL pulls the value from the AsPolicyField table. Would expect this to work and the values to be preserved.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Clearing out the fields requires the business users to input values that were systematically provided.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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