Failed To Execute Plugin[mslv/oms/oms1/internal/ejb/EmailPlugin] :
(Doc ID 2585788.1)
Last updated on MARCH 30, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.3.5.0.0 and laterInformation in this document applies to any platform.
Symptoms
Customer is seeing this error which is causing stuck threads:
#### <OSMPROD1_MS4> <[ACTIVE] ExecuteThread: '61' for queue: 'weblogic.kernel.Default (self-tuning)'> <[severity-value: 32] [rid: 0:95:1385] [partition-id: 0] [partition-name: DOMAIN] > < com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: com.mslv.oms.automation.AutomationException: Email recipients is found null
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processAutomationException(AutomationEventHandlerImpl.java:440)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(AutomationEventHandlerImpl.java:181)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(AutomationDispatcher.java:189)
at oracle.communications.ordermanagement.eventengine.OSMInternalEventsMDB.onLocalMessage(OSMInternalEventsMDB.java:92)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBeanAccessor.onLocalMessage(ClusterMessageHandlerBeanAccessor.java:32)
at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processLocalRequest(LocalMessageRequestHandlerImpl.java:67)
at oracle.communications.ordermanagement.cluster.message.impl.LocalMessageRequestHandlerImpl.processRequest(LocalMessageRequestHandlerImpl.java:49)
Changes
Cause
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In this Document
Symptoms |
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Cause |
Solution |
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