My Oracle Support Banner

Unable To Upgrade Due To Missing Decryption Key (Doc ID 2585863.1)

Last updated on AUGUST 19, 2022

Applies to:

Oracle Policy Automation - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to upgrade to OPA HUB 19B, the following error occurs.

ERROR
-----------------------
ERROR (TestEncodingKeyCommand.java:135) - Test Failed: Decryption key is not correct for the database for <OPA HUB deployment name>
com.oracle.determinations.hub.encoding.HubIncorrectKeyEncodingException: Incorrect key for string to be decrypted
  at com.oracle.determinations.hub.encoding.AESDecodingEncoder.decode(AESDecodingEncoder.java:292) ~[determinations-utilities.jar:12.2.15.220]
  at com.oracle.determinations.hub.storage.jdbc.DataServiceDAOImpl.testUserKey(DataServiceDAOImpl.java:518) ~[opa-hub.jar:12.2.15.220]
  at com.oracle.determinations.hub.exec.TestEncodingKeyCommand.exec(TestEncodingKeyCommand.java:128) [opa-hub.jar:12.2.15.220]
  at com.oracle.determinations.hub.exec.customer.BuildPrivateCloudEarCommand.exec(BuildPrivateCloudEarCommand.java:182) [opa-hub.jar:12.2.15.220]
  at com.oracle.determinations.hub.exec.HubExecCmdLineCustomer.main(HubExecCmdLineCustomer.java:184) [opa-hub.jar:12.2.15.220]



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Resetting or changing the encryption key


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.