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Values In Data History In OSM Is Not Visible And Are Getting Updated As ****** (Doc ID 2586099.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 Order and Service Management Version

Values in Data history in OSM is not visible and are getting updated as ******



ACTUAL BEHAVIOR
---------------
Customer  is unable to see the updated values in data history  i.e.  The values (Ex. Provisioning status,Milestone code) coming from external System to OSM is not visible and getting updated as ********.



EXPECTED BEHAVIOR
-----------------------
The values (Ex. Provisioning status,Milestone code) coming from external System to OSM should be visible with proper data.


BUSINESS IMPACT
-----------------------
Customer is  unable to process the orders as  the values (Ex. Provisioning status,Milestone code) coming from external System to OSM is not visible and getting updated as ********.



Cause

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In this Document
Symptoms
Cause
Solution
References


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