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Wrong Sales NF Mapping Due To Length Of TSFHEAD.EXT_REF_NO Field (Doc ID 2586152.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Retail Merchandising System - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

RFM is not able to correctly identify transfer for a sale NF when customer order number (external reference number) is greater than 14 characters. This leads to creation of wrong invoice.

Steps To Reproduce:

1. Create a sales order with tsfhead.ext_ref_no [customer order number] longer than 14 characters.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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