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Reserved Balance Are Not Cleared By ECE In Balance Cache After Terminate (Doc ID 2586182.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.7.0 version, Balance Management

ACTUAL BEHAVIOR
---------------
User is facing an issue in which voice usage is initiated but even after the successful session termination, reserved balance are not cleared by ECE in Balance Cache.
Where as the same session is not present in ActiveSession Cache.

EXPECTED BEHAVIOR
-----------------------
After getting session termination requested, ECE should clean-up the reserved balance from Balance cache.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send Initiate request for VOICE usage.
2. Send Update request with USED_UNIT : Zero (0), Active reservation of 210 is made.
3. Terminate comes with USED_UNIT : Zero (0)
-> active reservation is cleaned from ActiveReservation cache.
-> from Balance, reserved balance is not cleared by ECE.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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