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Purge Failed With Error ORA-08102: Index Key Not Found (Doc ID 2587104.1)

Last updated on SEPTEMBER 11, 2019

Applies to:

Oracle Commerce Platform - Version 11.2 to 11.2 [Release 11]
Information in this document applies to any platform.

Symptoms

The purging process fails with the following error:

/atg/epub/purge/PurgingService A low-level error occurred during purge execution. See logs for details.
atg.versionmanager.exceptions.VersionException: purge() failed.
/atg/epub/purge/PurgingService at atg.versionmanager.impl.BranchRepositoryImpl.purge(BranchRepositoryImpl.java:645)
/atg/epub/purge/PurgingService at atg.versionmanager.VersionManager.purge(VersionManager.java:1175)
/atg/epub/purge/PurgingService at atg.epub.purge.PurgingService.executeWorkspacePurge(PurgingService.java:1131)
/atg/epub/purge/PurgingService at atg.epub.purge.PurgingService.execute(PurgingService.java:940)
/atg/epub/purge/PurgingService at atg.epub.purge.PurgingService.execute(PurgingService.java:874)
/atg/epub/purge/PurgingService at atg.epub.purge.PurgingService.performScheduledTask(PurgingService.java:729)
/atg/epub/purge/PurgingService at atg.service.scheduler.Scheduler$1handler.run(Scheduler.java:557)
/atg/epub/purge/PurgingService Caused by :CONTAINER:atg.repository.RepositoryException; SOURCE:java.sql.SQLException: ORA-08102: index key not found, obj# 271649, file 17, block 6977 (3)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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