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Getting ORA-12154: TNS:could Not Resolve The Connect Identifier Specified With OU 1.6.1.23.x Patch (Doc ID 2587191.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle Utilities Quotations Management - Version 1.6.1.22 and later
Oracle Utilities Energy Information Platform - Version 1.6.1.22 and later
Oracle Utilities Meter Data Management - Version 1.6.1.22 and later
Oracle Utilities Market Settlements Management - Version 1.6.1.22 and later
Oracle Utilities Rate Management - Version 1.6.1.22 and later
Information in this document applies to any platform.

Symptoms

On : 1.6.1.23 or 1.6.1.22 version, Installation

Getting ORA-12154: TNS:could not resolve the connect identifier specified with OU 1.6.1.23.x patch

When installing the OU 1.6.1.23.x everything installs fine until we start the application using the ODP connection.

We are getting an ORA-12154: TNS:could not resolve the connect identifier specified.
When only reinstalling patch OU 1.6.1.21.24 everything works fine. Patch 1.6.1.23.0 or 1.6.1.23.1 gives an ODP connection error.

However, there are no new requirements in software (.NET, Oracle Client 11.2 etc.) that have not been confirmed.
 

ERROR
-----------------------
ORA-12154: TNS:could not resolve the connect identifier specified
  1) Module: DATASRC Line: 222 Built:  28 november 2018 19:38:34, error -2147467259, message: 'Code=0
 Source=\"\" Description=\"ORA-12154: TNS:could not resolve the connect identifier specified
ORA-12154: TNS:could not resolve the connect identifier specified

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install and configure 1.6.1.21 successfully with 11.2.0.4 client
2. Remove 1.6.1.21, reboot, install 1.6.1.23 using same database configuration.
3. Launch Data Manager or otherwise connect using ODP and get the error as described.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the new version of the software.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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