Demantra Fonts Extremely Small On Microsoft Surface Tablet (Doc ID 2587535.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Goal

Customer is on 12.2.7.1 and have installed demantra local application on a surface tablet but when any worksheet is opened the fonts are unusually small not sufficient to be read normally.
They tried adjusting screen resolution to 1440x900 , scale and layout to  100%(recommended) at that screen resolution and it works fine i.e demantra
worksheet fonts are normal.
However with this resolution around half inch of top screen becomes  dark/unusable.

At the default screen resolution of 2736x1824 , scale and layout at 200%  (recommended) at that screen resolution , font size if demantra worksheet are
extremely small not enough to be read properly.

Per release notes for 12.2.6 it is mentioned that demantra anywhere is compatible with tablets. However there is no mention of demantra local
application being compatible with tablets (Microsoft/Apple/Any tablet) .
Can they use Demantra local application on microsoft surface tablet with  screen resolution of 2736x1824 , scale and layout at 200% (recommended) at
that screen resolution with optimum font size in worksheets
 

Solution

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