ERROR: Could not load users from LDAP repository. When Attempting to Search For LDAP Users in P6 Web
(Doc ID 2588177.1)
Last updated on SEPTEMBER 09, 2020
Applies to:Primavera P6 Professional Project Management - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to search LDAP users in P6 Web,
the following error occurs.
Front-End Application Error:
Could not load users from LDAP repository.
Back-End Log Error:
com.primavera.bo.remoting.RemoteDataException: Could not load users from LDAP repository.
com.primavera.PhoenixException: All LDAP servers were unavailable for searching
The issue can be reproduced at will with the following steps:
- Configure LDAP and P6 in the administration configuration
- Test is successful
- Login to P6 Web
- Select the Administration tab
- Select User Administration
- Click the Add button
- Enter in the search criteria, for example, samaccountname=*
- Error appears
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