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Using FA Type Filter When Dispatch Field Activities Is Raising An Error (Doc ID 2588504.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Symptoms

On : CCB 2.6.0.1.0 version, FO - Field Orders

Using FA Type Filter when Dispatch Field Activities is raising an error

In CC&B 2.6, when searching for FA to be dispatched using the FA Type Search filter, after checking the FA dispatch check box and giving other information, on clicking save button it is showing error message that FA type is missing but the FA has been dispatched.



ERROR
-----------------------
UA54065 - 018619-5676-1 2019-05-17 02:59:06,083 [[ACTIVE] ExecuteThread: '17' for queue: 'weblogic.kernel.Default (self-tuning)'] DEBUG (BasicExtractor) Found [%1 field missing] as column [MESSAGE5_175_0_]




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Dispatch Field Activities
2. Select Field Activity Filter as "FA Type"
3. Select FA type and search
4. Select dispatch check box, Representative and date time. Click on Save


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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