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Thumbnails Not Generated for 3D Files in AutoVue (Doc ID 2589645.1)

Last updated on JUNE 24, 2020

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On Agile PLM 9.3.6.8 version with AutoVue 21.0.2

When creating thumbnails for SolidWorks drawing ( slddrw) and part (sldprt)  thumbnail shows a red x

The file manager shows log shows the following error :

 

java.lang.IllegalArgumentException: Conversion failed
at com.cimmetry.vuebean.VueBeanController.convert(Unknown Source)
at com.cimmetry.vuebean.VueBean.convert(Unknown Source)
at
com.agile.viewer.thumbnail.MetafileJobHelper.generateRawThumbnail(MetafileJobH
elper.java:199)
at
com.agile.viewer.thumbnail.MetafileJobHelper.generateThumbnail(MetafileJobHelp
er.java:121)
at
com.agile.viewer.thumbnail.MetafileJobHelper.generateThumbnail(MetafileJobHelp
er.java:87)
at
com.cimmetry.util.metafile.core.MetafileJob.performAction(MetafileJob.java:178
)
at com.cimmetry.util.metafile.core.MetafileJob.doWork(MetafileJob.java:84)
at com.cimmetry.job.b.run(Unknown Source)
at java.lang.Thread.run(Thread.java:748)
AutoVue: Error: !!!!!!!!! Unusable BBOX streamed from server NaN or Infinite
PMI:107652-_)



Expected Behavior
The thumbnail content should show up in Agile Web Client.

Steps to Reproduce

The issue can be reproduced at will with the following steps:


1.Configure Agile PLM 9.3.6 RUP 8 to use thumbnails
2. Create a part add sldprt and slddrw ( 2017) as attachment to the part created
3. Notice thumbnails show red x on sldprt and slddrw.

Cause

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In this Document
Symptoms
Cause
Solution
References


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