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Unavailable Button is Automatically Changed to Available Status Approximately After 1 Minute (Doc ID 2589985.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Mobile Apps

Operations Mobile App (OMA) - Unavailable button is automatically changed to Available Status approximately after 1 minute

Unavailable button in Crew Collapsible panel is automatically changed to Available approximately after 1minute (or after some period of time; we saw that this appears more as polling related)

Expected Result:
Unavailable should be displayed till the user changes the status


The issue can be reproduced at will with the following steps:
1. Login to OMA Application with valid credentials
2. Expand crew collapsible panel and select a crew (Ex:Steve Mattingly)
3. Click on Available button and Select unavailable radio button in Availability popup
4. Select a reason (Ex:Doctors office) and click on OK
5. Unavailable with the selected reason should be updated
6. Wait for 1 minute and Notice that Unavailable button is changed to Available

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 
References


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