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NMS Windows Are Not Displaying On Available Monitors (Doc ID 2590539.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.0.0 to 2.4.0.1.0 [Release 2.4]
Oracle Network Management for Utilities - DMS - Version 2.4.0.0.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms


You have monitors set up in a couple of different ways:
1. 4 monitors left to right
2. 4 monitors – stacked 2 on top of 2
3. 3 monitors left to right

The issue you are coming across is if a user sets up the layout of their NMS screes on set up 1 and then moves to set up 2 or 3 some of their windows (the ones displaying on the outside monitors) do not display on the available screens. They can be seen in the task bar but they cannot get them to come back up on visible screens. To solve the issue they either have to go back to the original set up and drag that screen onto a middle screen or add another monitor to see the hidden screen and drag it back in.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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