My Oracle Support Banner

After The Program Lock, Some Tasks Do Not Lock (Doc ID 2591179.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

After the program locked, some tasks did not lock, the Program cannot be unlocked, the project cannot operate normally

STEPS
The issue can be reproduced at will with the following steps:
1. Click to unlock, the system reports an error
2. After following the prompts, return to the root project to unlock, or report an error.
3. View the error report, this task shows that it is not locked, and the entire project cannot be unlocked. Unable to edit, view operations such as Gantt charts

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.