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OHIM Registry Slow Response For ATNA Messages For Some Nodes In The Cluster (Doc ID 2591394.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Health Sciences Information Manager - Version 3.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Health Sciences Information Manager (HIM) 3.0.0 version,

ACTUAL BEHAVIOR
---------------

OHIM cluster is configured with 8 Managed Servers, 4 on cluster 1 and 4 on cluster 2.
Each Managed Server has its own virtual machine:
All Managed (4) Servers on cluster 1 in have performance issues with a response about 12 seconds per request.
All Managed Servers in cluster 2 works fine/normal and have a response less than 1 second (average is 0.260 seconds/request).

EXPECTED BEHAVIOR
-----------------------
It would be expected that all Managed Servers in the OHIM cluster to have a response time less than 1 second.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Submit ATNA requests to the OHIM cluster
2. Check the response time for all Managed Servers in the cluster.

Cause

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In this Document
Symptoms
Cause
Solution


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