Executing CartridgeConfigurationTool.sh fails due to insufficient memory (Doc ID 2591788.1)

Last updated on JANUARY 27, 2021

Applies to:

Symptoms

Customer is unable to execute cartridgeConfigurationTool.sh

They want to analyze their system for devices/IOS with use of the cartridgeConfigurationTool.sh but it's failing

[bin]$ ./cartridgeConfigurationTool.sh -queryActiveDeviceTypesAndIOS oim server 2809 <USER> <PASSWORD> -output /tmp/dev.txt
Oracle IP Service Activator
Cisco Cartridge Configuration Tool
Copyright © 2004, 2015, Oracle and/or its affiliates. All rights reserved.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be trademarks of their respective owners.
Connecting to IPSA server on port 2809 as user <USER>
WARNING: Cisco Unknown is not recognized as a supported Cisco Device Type, skipping.
Exception in thread "main" java.lang.OutOfMemoryError: GC overhead limit exceeded
  at java.util.Arrays.copyOfRange(Arrays.java:3664)
  at java.lang.String.(String.java:207)
  at java.lang.String.substring(String.java:1969)
  at java.util.StringTokenizer.nextToken(StringTokenizer.java:352)
  at com.mslv.osa.ojdl.eom.EomResponseParser.parseAttribute(EomResponseParser.java:82)
  at com.mslv.osa.ojdl.eom.EomObjectFactory.setAttributes(EomObjectFactory.java:66)
  at com.mslv.osa.ojdl.eom.EomObject.reloadAttributes(EomObject.java:223)
  at com.mslv.osa.ojdl.eom.EomObject.getAttribute(EomObject.java:245)
  at com.metasolv.serviceactivator.cartridges.cisco.tools.EomQueryManager.queryActiveCiscoDeviceIosPairs(EomQueryManager.java:80)
  at com.metasolv.serviceactivator.cartridges.cisco.tools.CartridgeConfigurationTool.queryActiveDeviceTypesAndIOS(CartridgeConfigurationTool.java:772)
  at com.metasolv.serviceactivator.cartridges.cisco.tools.CartridgeConfigurationTool.start(CartridgeConfigurationTool.java:104)
  at com.metasolv.serviceactivator.cartridges.cisco.tools.CartridgeConfigurationTool.main(CartridgeConfigurationTool.java:1021)

Changes

Cause

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