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Default Approvers Set to the Workflow Matching Criteria are Not Populated When Changing Status to Review (Doc ID 2593340.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Default approvers are not populated when moving the workflow to Review status. Default Approver is configured in the Workflow Matching Criteria or Review status
 

Expected Behavior

Default approvers to be populated when moving the workflow to Review status

Steps

The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Create Change
  3. Set Workflow
  4. Set Functional Teams
  5. Fill in required fields
  6. Change status to Assign
  7. Change status to Review. See no approvers are populated
  8. Login to Java Client as admin user
  9. Goto Admin tab > Workflow Settings > Workflow
  10. Search and open the Workflow used in step 3
  11. Goto Status, and select Review status
  12. Select Criteria and open
  13. See below function teams are configured for Approvers:
    Product Quality; Engineering; Manufacturing




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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