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OMA Crew Should Be Able to Update Unavailable Reason After Updating (Doc ID 2594978.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Mobile Apps

Operations Mobile Application (OMA) Crew should be able to update the unavailable reason after updating.

The updated Unavailable reason is not replaced with the previously selected reason, and the Unavailable message is not updated as per the selected Unavailable reason

Expecting that the reason gets updated when it is changed.


The issue can be reproduced at will with the following steps:
1. Login to OMA App
2. Select a crew.
3. Click on Available button.
4. Select Unavailable Radio Button.
5. Select any one of the reason (selected Lunch).
6. Click on Ok button.
7. Crew status should be changed to Unavailable and displayed as Unavailable Lunch.
8. Again click on Unavailable button.
9. Select another reason(Selected Assist Another Tech) and verify the Unavailable Message (Still showing as Lunch) is not getting changed as per selected reason.
10. Click on Ok button.
11. Verify if the Unavailable reason is changed.
12. The Updated reason is not getting changed.
13. Showing previously selected unavailable reason.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
References


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