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Incorrect Title for Service Alert Crew Actions Notifications (Doc ID 2595778.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 to 2.4.0.1.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

In the service alerts, Alerts corresponding to Crew action trigger the title is shown as below:
'Crew 15001180031outage1100TestXFM:P0288010-1NIPSCON0DP3 Unplanned Outage Notification'

It seems like codes are coming instead of crew actions.
From this you cannot identify whether it is assigned/enrouted/onsite.

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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