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Context Menus Stick To Page When Navigating Through Page Frames That Load Tree-views (Doc ID 2596039.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.5.0 to 4.4.0.1.0 [Release 4.3 to 4.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Context Menus stick to page when navigating through page frames that load tree-views

EXPECTED BEHAVIOR
---------------
Context menu should close once the user clicks on tree links.


Issue can be replicated in any base page that has a context menu and a frame for a list of data.

STEPS
-----------------------
Steps to replicate:

1.Go-to a Premise
2.click on the upper-right context menu for premise
3.don't click any items from the menu
4.click any of the hyperlinks displayed at the bottom on the tree-view frame
5.Premise context menu will remain stuck to the screen after navigation

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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