Docupresentment IDS Stopped (Doc ID 2596875.1)

Last updated on MARCH 13, 2023

Applies to:

Symptoms

Docupresentment IDS stopped on its own in Production server.

2019-09-22 02:58:00,374 ERROR [IDS-1-ResultSender#1]-[?:?]-com.docucorp.messaging.DSIAbstractMessageQueueFactory.logError: connectString=<jms.al1.idsres>
2019-09-22 02:58:00,375 ERROR [IDS-1-ResultSender#1]-[?:?]-com.docucorp.messaging.DSIAbstractMessageQueueFactory.logError: *********************************
2019-09-22 02:58:00,375 ERROR [IDS-1-ResultSender#1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueResultSender.initialize: (DSIJ) Queue error
at com.docucorp.messaging.jms.DSIJMSMessageQueue.init(Unknown Source)
at com.docucorp.messaging.jms.DSIJMSMessageQueue.<init>(Unknown Source)
at com.docucorp.messaging.jms.DSIJMSJNDIMessageQueueFactory.createMessageQueue(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueResultSender.initialize(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueResultSender.access$1100(Unknown Source)
at com.docucorp.ids.blp.queuerequest.QueueResultSender$SenderWorker.run(Unknown Source)

2019-09-22 02:58:09,793 ERROR [IDS-1-SenderTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueResultSender.isValid: isValid()=<false>!
2019-09-22 02:58:09,794 ERROR [IDS-1-SenderTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueResultSender.isValid: Initialization value=<1>!
2019-09-22 02:58:09,794 ERROR [IDS-1-SenderTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueResultSender.isValid: Internal thread no longer alive!
2019-09-22 02:58:09,795 ERROR [IDS-1-SenderTimerTask-1]-[?:?]-com.docucorp.ids.DocumentServer$SenderTimerTask.checkSender: Restarting invalid result sender <IDS-1-ResultSender#1>
2019-09-22 02:58:09,795 ERROR [IDS-1-ReceiverTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.isValid: isValid()=<false>!
2019-09-22 02:58:09,795 ERROR [IDS-1-ReceiverTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.isValid: Initialization value=<1>!
2019-09-22 02:58:09,796 ERROR [IDS-1-ReceiverTimerTask-1]-[?:?]-com.docucorp.ids.blp.queuerequest.QueueRequestReceiver.isValid: Internal thread no longer alive!
2019-09-22 02:58:09,796 ERROR [IDS-1-ReceiverTimerTask-1]-[?:?]-com.docucorp.ids.DocumentServer$ReceiverTimerTask.checkReceiver: Restarting invalid request receiver <IDS-1-RequestReceiver#1>
2019-09-22 02:58:10,421 ERROR [IDS-1-ResultSender#1]-[?:?]-com.docucorp.messaging.DSIAbstractMessageQueueFactory.logError: javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3://cvgu081134:11001: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused (Connection refused); No available router to destination]

Cause

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