My Oracle Support Banner

Deal Discount Refund Logic Different From Sale Logic For Deal Type BuyNofXgetLowestPricedXatZ%off (Doc ID 2596907.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (RPOS), items that are part of a BuyGet promotion (BuyNofXgetLowestPricedXatZ%off) are discounted correctly during the sale flow but incorrect during the non-retrieved return flow.

Steps to Reproduce:

Pre-Req:

DiscountRule 'BuyNofXgetLowestPricedXatZ%off' Active for the following Items:

993, 994

1. On POS, complete sale of the following items
2. Discount is on the lowest priced item from the set of 2 items that qualify for the rule

__________________________________________

10/28/19                           3:29 PM
Trans.: 0079                  Store: 04241
Reg.: 129                        Till: 129
Cashier: Applicatio      Sales: Applicatio

                  Sale

Barcode 042411290079
__________________________________________

 Brown Leather                  11.25  T
 993               1 @      15.00
 Deal Discount 25.00%       (3.75)
 Buy 2 Walets, get lowest priced item

 Black Leather                  17.00  T
 994               1 @      17.00

Subtotal                         32.00

Total Discount               (3.75)
Total Sales Tax                   2.33

Total                            30.58

 Cash                           30.58

Total Tender                     30.58

Change Due                        0.00

Number of Items Sold:                2

     You Saved $3.75

              Customer Copy
__________________________________________

3. Select F2 Return > F3 No receipt
4. Enter items 993 and 994
5. Select all and complete the Return Item Info details
6. Discount applied to the highest priced item.

__________________________________________

10/28/19                           3:31 PM
Trans.: 0080                  Store: 04241
Reg.: 129                        Till: 129
Cashier: Applicatio      Sales: Applicatio

                 Return

Barcode 042411290080
__________________________________________

 Brown Leather                 (15.00) T
 993               1 @      15.00

 Black Leather                 (12.75) T
 994               1 @      17.00
 Deal Discount 25.00%        4.25
 Buy 2 Walets, get lowest priced item

Subtotal                        (32.00)

Total Discount                4.25
Total Sales Tax                  (2.29)

Total                           (30.04)



 Store Credit Issued           (30.04)
 Store Credit #: xxxxxxxxxxxxxxxxxx
 Name:asd asd
 ID Type: Driver's License

Total Tender                    (30.04)

Change Due                        0.00

              Customer Copy
__________________________________________

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.