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OHI Claims Installation Error: java.lang.RuntimeException: Cannot Find Dynamic Field Display (Doc ID 2597081.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.19.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.19.2.0.0 version, Installation
Claims option in Menu bar


A clean configuration of OHI Claims was installed for first time.  When accessing the UI interface with a privilege user, over the Claims in the main menu, the following exception (ohi_claims.log) is thrown and the UI interface does not respond; it is locked completely.



ERROR
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#### <JCOHIDEV_server_1> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.el.Default (self-tuning)'> <> <> <[sevy-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > java.lang.RuntimeException: Cannot find dynamic field display label for 'Claim_federalTaxNumber', please ensure the right MDS country is specified and that the MDS customizations are correct




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in UI inteface OHI Cliams
2. Click on Claim option , menu bar

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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