Error While Opening The Items Having Attachment After Upgrade to 9.3.6.10 (Doc ID 2597785.1)

Last updated on OCTOBER 11, 2019

Applies to:

Symptoms

ACTUAL BEHAVIOR
When opening an item from search results, you get a Error window.
This issue occur on item object with attachment only.
This issue does not occur on item without any attachment.

FACT
1. User with full roles assigned like admin users are capable to view item with attachments without error.
2. This issue started after upgrading to 9.3.6.10 (RUP10). For 9.3.6.9 (RUP9) this issue did not occur.
3. This issue occur both on web client and java client.

EXPECTED BEHAVIOR
When opening an item from search results, you do not get Error window.

ERROR
From stderr.log :

java.lang.NullPointerException
at com.agile.ui.pcm.common.ObjectViewHandler.validateDisplayObject(ObjectViewHandler.java:333)
at sun.reflect.GeneratedMethodAccessor707.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1198)
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:782)
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:433)
...

From Java Client console log :

java.rmi.RemoteException: EJB Exception: ; nested exception is:
java.lang.StackOverflowError
at weblogic.utils.StackTraceDisabled.unknownMethod()
Caused by: java.lang.StackOverflowError
... 1 more
PCException [errorType: 0 errorCode: -1 errorMessage: UNKNOWN ERROR]
at com.agile.ui.java.data.pc.PCEJBConnection.convertException(Unknown Source)
at com.agile.ui.java.data.pc.PCEJBConnection.getCanIDoThis(Unknown Source)
at com.agile.ui.java.data.pc.PCEJBConnection.canIDoThis(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)


STEPS
The issue can be reproduced at will with the following steps:
1. Upgrade to 9.3.6.10
2. Login to web client in specific user
3. Search item from quick search
4. Click item having attachment icon

Changes

Cause

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