My Oracle Support Banner

PDC Changeset Remain In Pending Status (Doc ID 2597903.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle Communications Pricing Design Center - Version 12.0.0.1.0 and later
Information in this document applies to any platform.

Goal

Oracle Communications Pricing Design Center (PDC) 12.0.0.1.0 Version was freshly installed in WebLogic 12.2.1.2.0.

The user have configured new service-event using Setup User Interface page. It was validated without error and submitted, but it is observed that Changeset remains "Pending" in Workspace page for so long. No error was shown in log during this.

The same issue happened when creating Charge Offer and Discount Offer also. The product/discount was successfully created in BRM, but PDC User Interface is still in "Pending" state.

<Note 2130786.1> describes the same issue, but for a lower PDC version. The solution is to execute the below query:

Is this the recommended solution for this issue or is there any other way to fix it? If yes, does this mean every time if a user face this kind of issue they need to execute this query?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.