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java.io.IOException: A complete message could not be read on socket Timeout Error in Various Screens (Doc ID 2598013.1)

Last updated on OCTOBER 19, 2023

Applies to:

Oracle Retail Price Management - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

On Retail Price Management(RPM) application  "Fatal Exception occurred" when open some menus such as Maintain price change or Create promotion or Clearance.


The issue can be reproduced at will with the following steps:

  1. Navigate on the following menus: Maintain price change or Create promotion or Clearance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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