My Oracle Support Banner

Error When Attempting To Access RMS With SSO Enabled (Doc ID 2598100.1)

Last updated on JUNE 12, 2021

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Goal

Following error is encountered on first attempt to access the RMS Application which has SSO login enabled:

URL: https://<HOST>:<PORT>/Rms/faces/RmsLogin
Error: Some error has occurred. Error received is : null. Please contact System Administrator
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.