My Oracle Support Banner

Encounter a Copy Error When Attempting to Apply a Patch for Oracle Revenue Management and Billing (ORMB) (Doc ID 2598191.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Goal

On : 2.6.0.1.0 version, IP - Installation Upgrade Proc

When attempting to install a patch to ORMB, a copy error is encountered.

The error is:

191009:171029 About to copy C:\RMB_2.6\rmb_common\softwares\p27142924_26010_Generic\MultiPlatform\V2.6.0.1.0-27142924_MultiPlatform\CCB.V2.6.0.1.0-27142924\data\splapp to C:\RMB_2.6\qajarenv\qajarenv\splapp
191009:171029 Unable to copy file C:\RMB_2.6\rmb_common\softwares\p27142924_26010_Generic\MultiPlatform\V2.6.0.1.0-27142924_MultiPlatform\CCB.V2.6.0.1.0-27142924\data\splapp/applications/appViewer/data/javadocs/com/splwg/ccb/domain/app
l.html to C:\RMB_2.6\qajarenv\qajarenv\splapp\applications\appViewer\data\javadocs\com\splwg\ccb\domain\approvalTransaction\approvalTxn\ApprovalTransactionAudit_Impl.html.
191009:171029 Log file is C:\RMB_2.6\rmb_common\softwares\p27142924_26010_Generic\MultiPlatform\V2.6.0.1.0-27142924_MultiPlatform\CCB.V2.6.0.1.0-27142924\qajarenv.install.log
"ERROR - Detected while running install.plx."
Check log file C:\RMB_2.6\rmb_common\softwares\p27142924_26010_Generic\MultiPlatform\V2.6.0.1.0-27142924_MultiPlatform\CCB.V2.6.0.1.0-27142924\qajarenv.install.log

C:\RMB_2.6\rmb_common\softwares\p27142924_26010_Generic\MultiPlatform\V2.6.0.1.0-27142924_MultiPlatform\CCB.V2.6.0.1.0-27142924>
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.