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Error Invoking GetOrder API Call In Clustered Environment (Doc ID 2599569.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgraded from OSM 7.2.4 to OSM 7.3.5.1.13

Error while invoking GetOrder API SOAP UI

[2019-09-03T08:24:30.066+03:00] [osm1_ManagedServer1] [ERROR] [] [oracle.communications.ordermanagement.ws.GetOrderOperationImpl] [tid: [ACTIVE].ExecuteThread: '41' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: admin] [ecid: 675ebf18-6269-49e4-815b-845f5dbe396a-000009c8,0] [APP: oms] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: 0000Mnp_DjfCslxMwAbe6G1TRUOG000007] Error processing getOrder[[
com.mslv.oms.OMSException: Unknown response type from cluster member: [Lcom.tangosol.net.Member;@ae70d4
Request [CLIENT_TYPE : 3, ACCEPT : false, DO_NOT_REFORWARD_REQUEST : true, ORDER_ID : 21167, REQUEST_NAME : com.mslv.oms.handler.getorder.GetOrderHandlerEJB, USER_ID : admin, ORDER_VIEW_MNEMONIC : null, ORDER_VIEW_ID : 10043]
oracle.communications.ordermanagement.util.coherence.InvocableResult
  at com.mslv.oms.handler.cluster.ClusteredHandler.process(ClusteredHandler.java:145)
  at com.mslv.oms.handler.AbstractHandlerEJB.processRequest(AbstractHandlerEJB.java:123)
  at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:219)
  at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(RequestProcessorSupport.java:93)
  at oracle.communications.ordermanagement.ws.GetOrderOperationImpl.getOrder(GetOrderOperationImpl.java:156)
  at oracle.communications.ordermanagement.ws.GetOrderOperationImpl.getOrder(GetOrderOperationImpl.java:97)
  at oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.getOrder(OrderManagementWSPortImpl.java:453)
  at oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.getOrder(OrderManagementWSPortImpl.java:484)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)
  at weblogic.wsee.component.pojo.JavaClassComponent.invoke(JavaClassComponent.java:117) 




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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