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Unable to Connect to Remote OCOMC Adminserver from Windows Admin Client with SSLEnable=True (Doc ID 2600559.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle Communications Offline Mediation Controller - Version 12.0.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.1.0 version, Installation Issues

we have installed OCOMC windows client on windows laptop and trying to connect to admin server running on remote Linux VM server with SSLEnable=True. It is giving errror and "Adminserver is not running or network is interrupted". 

ERROR
-----------------------
>ping HOST_NAME Pinging HOST_NAME [IP_ADDR with 32 bytes of data:Reply from IP_ADDR : bytes=32 time=280ms TTL=44 Reply from IP_ADDR : bytes=32 time=303ms TTL=44Reply from IP_address : bytes=32 time=280ms TTL=44

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Refer the below OCOMC 12.0 Documentation steps:

Enabling Secure Communication Using Certificates

https://docs.oracle.com/cd/E91418_01/doc.120/e91393/ins_postinstall.htm#NMINS142

Abbreviations:  Java KeyStore (JKS), GUI – Graphical User Interface, NM- Node Manager, AS – Admin Server,

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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