Order Creation Fails with ORA-00001: unique constraint
(Doc ID 2600691.1)
Last updated on SEPTEMBER 20, 2021
Applies to:Oracle Communications Order and Service Management - Version 7.2.4 to 7.2.4 [Release 7.2]
Information in this document applies to any platform.
This is Applicable to 188.8.131.52.11, 184.108.40.206.12 and 220.127.116.11.13 only.
Order creation fails with the following error in the OSM server logs:
ORA-00001: unique constraint (<schema name>.XPKOM_ORDER_FLOW_COORDINATOR) violated
This is an intermittent issue, and occurs suddenly for certain orders.
Changes were made in OSM 18.104.22.168.11 which introduced this issue
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