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Order Creation Fails with ORA-00001: unique constraint (Doc ID 2600691.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 to 7.2.4 [Release 7.2]
Information in this document applies to any platform.
This is Applicable to 7.2.4.1.11, 7.2.4.1.12 and 7.2.4.1.13 only.

Symptoms

Order creation fails with the following error in the OSM server logs:

ORA-00001: unique constraint (<schema name>.XPKOM_ORDER_FLOW_COORDINATOR) violated

 

This is an intermittent issue, and occurs suddenly for certain orders.

Changes

 Changes were made in OSM 7.2.4.1.11 which introduced this issue

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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