Userinfo File Cannot Be Opened Error After Install of New Documaker Studio
(Doc ID 2600784.1)
Last updated on OCTOBER 17, 2019
Applies to:
Oracle Documaker - Version 12.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.6 version, Documaker Studio
After install of new Documaker 12.6.2 failing to open workspace
ERROR
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Received error window "Userinfo file cannot be opened"
STEPS
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The issue can be reproduced at will with the following steps:
1. Click on the Studio Icon to open Studio.
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The issue has the following business impact:
Due to this issue, users cannot access the system.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |