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E2B XML Imported Fine - However When Open Case And Move Tabs in Products Argus Case Hangs (Doc ID 2601255.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

On Applications Oracle Argus Safety Version : 8.1.1
 
Downloaded from Eudra Vigilance Website 6 E2B XMLS for Product

Imported so far 2 of these.

Noted that in both of them that after import, the product tab is visible and accessible, however if attempt to move to any other tab then system freezes.

The issue can be reproduced at will with the following steps.


 1. Import E2B R3 XML with 2 Products and Multiple Ingredients
 2. File is accepted
 3. Case is opened and product tab data can be viewed
 4. Tabbing to any other field freezes the case

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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